1 Instant Messaging
Sending an IM
1 You can send an IM to a contact who is in your company and is using Ubity UC Desktop or Mobile.
From the Contacts tab |
Ctrl-click on the contact and choose Send IM. The contact must have a softphone address. Or click on the IM icon that appears to the right of the contact name. |
An active phone call |
If the person is a contact, choose Send Instant Message from the call panel menu. |
An active conference call |
If the participant is a contact, choose Send Instant Message from the participant menu. |
From the Messages window |
Click the New Conversation icon beside the Search field, and type a number or name. |
2 Type the message. Include emoticons and formatting (Ctrl+B, Ctrl+I, Ctrl+U), as desired.
To insert a return in the message, press Ctrl+Enter.
3 Click the Send icon or press Enter.
Receiving an IM
When an IM is received, either the IM window or a notification pops up. (To control which window appears, from the menu choose Ubity UC Desktop > Preferences > Alerts & Sounds)
2 Group Chat (Conference IM)
Group chat allows you to exchange instant messages with a group of people in the same session.
Group chat differs from a broadcast IM in that all parties see everyone’s messages, and the messages each party sends are seen by everyone else. In a broadcast IM, each recipient can reply to the IM, but only the person who sent the broadcast IM will see these replies ; the other recipients will not see these replies.
There is no limit to the number of participants in a group chat.
Starting a Group Chat
Managing a Group Chat
Leaving a Group Chat
Exiting Ubity UC Desktop lets you leave all the active group chat sessions. The session continues with the remaining participants. Once you leave a group chat, you will not be able to rejoin the session. The thread in the Messages window becomes inactive (grayed out); you can read chat history, but cannot participate or download unread messages.
Deleting a group chat session on the Messages window also lets you leave the session, but you will lose chat history.
3 Viewing Messages
To view your recent IM activity for any contact, group chat session, or chat room session, perform one of these actions:
- Click the Messages window icon,
- Click Shift + Command + M,
- On the menu bar, choose View > Show Messages.
4 Sending and Receiving Files
Sending Files
Choose one of these actions:
- Control-click a contact and choose Send Files; a standard Open dialog box opens.
- Select the files to send and click Open. The Send Files dialog appears with a “waiting” message. If you want, you can cancel the send before the other person retrieves the files by clicking Cancel.
Receiving Files
The following dialog appears, to allow you to save the file.
