Voicemail  FAQ

How to retrieve messages from your voicemail remotely


To retrieve your voicemail messages remotely, you must call your business’ main number and dial 8500 during the phone greeting. You must then dial the number of your extension as well as your password.
If you do not have a phone greeting, please contact our technical support department at 1.877.315.1920.

How to record a temporary voicemail greeting


To record a temporary voicemail greeting, you must access your voicemail by dialling 8500. Press 0 to access the voicemail box options. Dial 4 and then 1 to record your temporary voicemail greeting.

How to remove the temporary voicemail greeting


To record your temporary voicemail greeting, you must access your voicemail by dialling 8500. Press 0 to access the voicemail box options. Dial 4 and then 2 to delete your temporary voicemail greeting.