040 — Guide on settings for Android

Settings

1 Preferences

Prefs1Prefs2

Allow VoIP Calls

Appears only on the devices with mobile data connectivity. “Use When Available” must be ON to use this setting.

  • ON (checked): When a Wi-Fi connection isn’t available, Ubity UC Mobile attempts to make calls using the mobile data network. Data charges with your mobile carrier apply.
  • OFF: When a Wi-Fi connection isn’t available, you won’t be able to make or receive calls.
Field Description
Mobile Data Network

Use When Available

Appears only on the devices with mobile data connectivity.

  • ON (checked): When a Wi-Fi connection isn’t available, Ubity UC Mobile attempts to connect using the mobile data network. Data charges with your mobile carrier apply. You’ll be able to receive messages and voice mail notifications when Ubity UC Mobile is in the mobile data network. You’ll also have a choice to allow/disallow VoIP calls using a separate setting “Allow VoIP Calls”.
  • OFF: When a Wi-Fi connection isn’t available, service will be unregistered; you won’t receive any messages or notifications. “Allow VoIP Calls” is OFF; you won’t be able to make or receive calls either.
Incoming Call

Play Ringtone

ON to hear the ringtone.

Vibrate

ON to vibrate when you receive a call.

Ringtone

Set to the desired ringtone.

Call Heads

  • ON: Tap on the Call Heads from any screen on your Android phone to go back to the call screen. Move the Call Heads around, even when you’re not in Ubity UC Mobile.
  • OFF: Calls Heads are not available.
Messaging

Enable IM and Presence

ON to enable IM and Presence on Ubity UC Mobile.

Enable SMS

Ubity UC Mobile does not support this feature yet.

Alert Sound

ON to play a ringtone when you receive a new message.

Alert Vibration

ON to vibrate when you receive a new message.

Alert Text Tone

The ringtone for incoming messages.
Call In Progress

Use Proximity Sensor

When on (default), Ubity UC Mobile uses proximity sensor on the device. Disable this setting only if you encounter issues on your device.
Phone Number

Single Touch to Call

  • ON: Tapping a phone number on the Contacts or History tab will immediately make a call. However, if SMS and/or video is enabled on the account, the user will get a prompt to choose call/sms/video.
  • OFF: User will see a confirmation prompt.

Show URI Domain

  • ON: The phone number displayed for an incoming, outgoing or established call will include the domain name (for example, 1234@ myVoipProvider.com).
  • OFF (default): The domain name isn’t included in the display.
Client-Side Call Forwarding

Forward Calls

ON to send all incoming calls to a specific number. If Ubity UC Mobile is enabled and registered and Keep Awake (below) is on, incoming calls are forwarded to this phone number.

To Number

The number to forward calls to when Forward Calls is on.
Additional

Keep Wi-Fi Radio Awake

Controls whether the Wi-Fi radio stays on when the screen goes black (phone gets auto locked).

  • ON (checked): Wi-Fi radio stays on. When the screen goes black:
    1 You stay logged on via Wi-Fi (if you’re in your Wi-Fi network), and
    2 Incoming calls use Wi-Fi instead of mobile data. Radio On uses more battery power. Perhaps choose ON if you have a limited data plan.
  • OFF: Wi-Fi radio is turned off. When the screen goes black:
    1 Ubity UC Mobile re-logs in via the mobile data network, and
    2 Incoming calls use your mobile data plan (unless mobile data isn’t not enabled on your phone and/or in Ubity UC Mobile, then Ubity UC Mobile logs out and you won’t receive calls as long as the phone is dark). Radio Off uses less battery power. Perhaps choose OFF if you have an unlimited data plan.

Auto Start on Boot

ON to automatically start and log into Ubity UC Mobile when you start your Android phone. Even if Ubity UC Mobile was logged out when you powered off the phone, Ubity UC Mobile will start and log in when the phone starts.

Show All Contacts

Allows UC to access all contacts of your native phone versus only your Buddies.

Contact Sort Order

Change your contact sort order preference.

This setting becomes available/changeable when Ubity UC Mobile can’t access the preferences on the Android OS. If this setting is read-only in Ubity UC Mobile, go to the OS settings (such as the Contacts app) and change the sort preference. The sort order of Ubity UC Mobile’s Contacts and Buddies is changed.

Contact Display Order

Change your contact display preference in your Contacts and Buddies lists.

  • «First Name First» displays a contact name as John Smith.
  • «Last Name First» displays as Smith, John.

This setting becomes available/changeable when Ubity UC Mobile can’t access the preferences on the Android OS. If this setting is read-only in Ubity UC Mobile, go to the OS settings (such as the Contacts app) and change the display preference. The display order of Ubity UC Mobile’s Contact and Buddies is changed.

Use Phonetic Sorting

ON to sort contacts by phonetic names such as Yomigana/Furigana or Pinyin. Enabling this preference will slow contact loading. The default is off.

When contact names include Japanese or Chinese characters and the names do not appear correctly on Ubity UC Mobile, enabling this preference may solve the problem.

Use LED Notifications

ON to turn on the pulse notification light on supported devices. When Ubity UC Mobile has a new IM/SMS or a missed call, the notification light will blink.
Video Calls

Enable Video

ON to make video calls on Ubity UC Mobile. Appears only after the “Video Calls” feature is purchased.

Send Landscape

When ON, your video will be forcibly sent in the landscape orientation. This is a compatibility mode for older devices that cannot render video in the portrait orientation. Use as an exception. The default is OFF.

Video Quality

  • Automatic: Recommended. Let Ubity UC Mobile select the best quality to use in a given situation.
  • Low (QCIF): Quarter Common Intermediate Format uses 176 horizontal pixels and 144 vertical lines. QCIF transfers one fourth the amount of data and consumes less memory than CIF.
  • Standard (CIF)
  • High (VGA)
  • HD (720p VP8 only)
Login Control

Auto Login

  • ON to login automatically.
  • OFF to disable automatic login.


2 Advanced settings

When you change an advanced setting, you may be prompted to apply the changes. In order to apply the changes, Ubity UC Mobile automatically unregisters and re-registers the account. This may take a few seconds.

Advanced

QoS RTP Value

Quality of Service is for RTP only.

Field Description

QoS SIP Value

Quality of Service for SIP includes TCP, TLS, RTP.

Microphone Gain

Changing this setting may improve audio quality if the person you’re talking to reports that your voice is loud and distorted. There are five options; the default is Normal (100%). Set the Microphone Gain to High on your device if the person you’re talking to reports low volume audio.

Speaker Gain

Changing this setting may improve audio quality if the person you’re talking to sounds loud and distorted. There are five options; the default is Normal (100 %). Set to High if the audio volume of the person you’re talking with is low.

Use Audio Track

Allows you to change the audio API type for playback. If you experience poor audio for the sound you hear, try changing this setting.

  • ON: AudioTrack is used.
  • OFF (default): OpenSL ES is used.

Echo Cancellation

Try turning on this setting if you or the person you’re talking to is hearing an echo. When you turn this ON, you can also choose the echo cancellation mode. If the other person still hears an echo, turn this setting back to OFF.

Use Software AEC

Enables software echo cancellation on Ubity UC Mobile. Enable this setting only if you encounter issues with echo and your device does not have the hardware support for echo cancellation.

Noise Suppression

When ON, Ubity UC Mobile attempts to reduce background noise from your microphone. The default is ON.

Use Software NS

Enables software noise suppression on Ubity UC Mobile. Enable this setting only if you encounter issues with background noise and your device does not have the hardware support for noise suppression.

Use Hardware Encoder

Turn this setting ON if hardware encoding is available and has proven to be beneficial. The default is OFF.

Use Hardware Decoder

When turned ON, hardware support (if available) is used to decode video. The default is ON.

Playback Stream

This setting controls how the device processes the audio being received from the other party. If you’re receiving poor audio, try changing the playback stream.

Verbose Logging

Leave OFF unless Customer Support instructs you to turn it ON to troubleshoot a problem on your device

Send Log

Tap to upload the current log to Customer Support.


3 About

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