028 — Ubity UC Desktop connection guide for Windows

Once the software is downloaded and installed, and you have started it by double-clicking the Ubity UC Desktop icon, you will be asked for a username and password. These credentials are the same as the ones you use on Ubity’s web management portal, commonly referred as Studio.

Username: the username used to log into the Ubity management portal

Password: the password used to log into the Ubity management portal

If you don’t yet have a password, or can’t remember your password, you will have to request a new one by clicking on the “Recover your password” link on Studio’s login page (at the address above).

By checking the Remember password box, you will be automatically logged in each time you launch the software, without having to enter your username and password.

It is important to make a test call to ensure that your microphone, your headset and/or your camera work correctly. If this is not the case, you should contact an IT manager to help you set them.