To configure your Polycom in order to use headsets, please follow the instructions below.
For Polycom Sound Point
- Press the Menu button on the unit.
- Select option 3 Settings… then 1 Basic… after that 1 Preferences… and finally 4 Headset…
- Go to option 1 Headset Memory… select Enabled and go back to the previous menu.
- Go to option 2 Hookswitch Mode… select the brand of your headsets and go back to the
previous menu. - Go to option 3 Echo Cancellation… select Disabled and go back to the home screen.
For Polycom VVX
- Press the Menu button.
- Go to the Settings menu (with a gear icon).
- Select option 3 Settings… then 1 Basic… after that 1 Preferences… and finally 4 Headset…
- Go to option 1 Headset Memory… select Enabled and go back to the previous menu.
- Go to option 2 Hookswitch Mode… select the brand of your headsets and go back to the previous menu.
- Go to option 3 Echo Cancellation… select Disabled and go back to the home screen.