Call Recording  FAQ


How to save a recording

You can download or listen to the recordings on Studio, our online interface. To know how, you must refer to the documentation 022 — Guide for managing your call recordings, section 3: Listen and download the recordings.

How long are the recordings stored?

By default, call recordings are saved for 7 days. If you wish to extend this archiving period, please contact our inside sales service by email at [email protected].

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