043 — Guide for configuring your Polycom to use headsets

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To configure your Polycom in order to use headsets, please follow the instructions below.

For Polycom Sound Point

  • Press the Menu button on the unit.
  • Select option 3 Settings… then 1 Basic… after that 1 Preferences… and finally 4 Headset…
  • Go to option 1 Headset Memory… select Enabled and go back to the previous menu.
  • Go to option 2 Hookswitch Mode… select the brand of your headsets and go back to the
    previous menu.
  • Go to option 3 Echo Cancellation… select Disabled and go back to the home screen.

For Polycom VVX

  • How to configure your Polycom1 Press the Menu button.
  • Go to the Settings menu (with a gear icon).
  • Select option 3 Settings… then 1 Basic… after that 1 Preferences… and finally 4 Headset…
  • Go to option 1 Headset Memory… select Enabled and go back to the previous menu.
  • Go to option 2 Hookswitch Mode… select the brand of your headsets and go back to the previous menu.
  • Go to option 3 Echo Cancellation… select Disabled and go back to the home screen.

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