060 — Guide for activating and assigning Stingray music

Administrator’s guide to enabling and assigning Stingray music to your phone system in Studio, Ubity’s online management portal.

1 Log into the Ubity web interface


Interface Address: studio.ubity.com

Username: your e-mail address

To obtain a password, you must request one on the interface (click on Recover your password) because Ubity does not have access to them for security reasons.

2 Activate the Stingray Music for your company


Go to the Tools tab then Music on hold and click on Stingray music. 

Stingray music
You have the possibility to listen to a 30 seconds sample of each playlist to make your decision. To do so click on the Play button on the left of the line.

Sample of Stingray music
Once your choice is made, you must activate the playlist by clicking on the button on the right end of the line.

Activate Stingray music playlist
You will need to accept the “Terms and conditions” then Subscribe to confirm the activation of the playlist.

Subscribe to Stingray music

Note: The monthly fees apply as soon as you subscribe. No commitment or rebates are applicable to this item.

3 Use a Playlist Stingray as Music on hold

For an extension

Go to the My Account tab then Extensions and click on .

Assign Stingray music to extensions
Click on Modify, located at the end of line corresponding at the extension you want.

Modify extension for Stingray music
You are in the “extension” option. Look for the Default music on hold and by using the drop down menu, you can select the music that will be played to people you put on hold, people who contact you through the find-me/follow-me feature or yourself if you are ever put on hold by another Ubity user in your company.

Set Stingray music as on-hold music
You may listen to the music by clicking on the Play button.

Play Stingray music

For a call queue

Add Stingray music to queues In the Tools tab then Contact center and click on Queues, click this button, at the end of the line of the queue you want to modify.

You will then be in the “queue” options. Look for the Default music on hold and by using the drop down menu and choose the playlist Stingray that you wish to activate.

Assign Stingray music to queues
You may listen to the music by clicking on the Play button.

Play Stingray music
The music will be played as soon as the setting is saved.